Taiwan FinTech Association

The disruptive innovation brought about by FinTech is reshaping the financial industry. FinTech, the fusion of the financial industry and the technology industry, is the catalyst for cross-industry and cross-domain integration, new business model innovations, new rules for competition, and a new data-driven economy.  To embrace the challenges and opportunities, the Taiwan FinTech Association (TFTA) was founded in February, 2017 by more than a hundred companies and professionals. Its multifarious members (including financial institutions, FinTech companies, IT companies, universities, research institutions, law makers, formal ministers, and FSC officials) make a collaborative FinTech ecosystem possible. Through this FinTech ecosystem, we hope to stipulate disruptive innovation, share fruits of the innovation, create benign competition, collaborate with other industries, improve capabilities and competitiveness of the Taiwanese FinTech industry.

  In order to promote the spirit of self-regulation, abide by the supervisory stipulations, enhance the business ethics and establish market disciplines, which are aimed at protecting the interests of the participating members, investors and consumers, leading to healthy development of blockchain industry, and guiding the development of cryptocurrency in a positive direction, we established the Blockchain & Cryptocurrency SRO.

Blockchain & Cryptocurrency SRO


  • Principle 1: Abiding by the rules Understanding and abiding by the self-regulations and the associated rules and regulations as stipulated by the supervisory/regulatory authorities. Behaviors in the form of self violations or aiding and abetting others in violating the rules and regulations are strictly prohibited.
  • Principle 2: Trustworthiness and Integrity Members must desist from behaviors that misguide, falsify, defraud, conflict with, and as a consequence, causing mistrust on the part of other market participants.
  • Principle 3: Prudent Administration Prudent administrators are obligated to exercise the due cares and accountabilities expected of them in strengthening systems robustness, protecting of data security and providing the best possible services.
  • Principle 4: Open and Transparent To enable investors to make adequate investment decisions, timely information must be provided to them, availing them of sufficient, transparent and most up-to-date information, while making sure they understand the associated risks. Additional information is also encouraged to be made available to them which is aimed at enabling the investors to make the optimal decisions.
  • Principle 5: Confidentiality Adequate care should be exercised to utilizing investors and consumers’ data. To help establish a foundation of trust with the aforementioned parties, the members are prohibited from revealing confidential or using in an improper manner their information.  
  • Principle 6: Fair Competition Wanton destruction of competitors’ reputations, of common interests, or other types of unethical competition should be avoided.

It is thereby proclaimed that all the members of the self-regulatory body will endeavor to achieve the highest standard of behavioral guidelines, to promote the co-prosperity of all the participants of the blockchain and cryptocurrency industry, and to cultivate a law-abiding, benevolent market environment.


If you agree the declaration and want to initiate the SRO with us, you are welcome to fill the form and email to contactus@fintech.org.tw. We will contact you for proceeding to the next steps.

Code of conduct for exchanges

The Code of Conduct for Exchanges is aimed at protecting the interests of the participating members of Taiwan's Self-Regulatory Organization for Crypto-Currency (SRO), investors and users, as well as encouraging the healthy development of the Blockchain industry and guiding the development of crypto-currencies in a positive direction. In order to promote the spirit of self-regulation, abide by supervisory stipulations, enhance business ethics and establish market disciplines, we – the participating exchange members of the SRO, hereby solemnly swear to abide by the following fundamental principles:

Principle 1: Regulatory Abidance

We undertake to follow these regulations, along with any associated rules and regulations promulgated by supervisory and regulatory authorities, and should not take actions in violation, or the aiding and abetting of others in the violation of, any regulations.

A. We understand that if we engage in advising on or dealing in regulated financial instruments, we may need to obtain government approvals. Therefore, we will ensure that we either:

1. Obtain the requisite government approvals before engaging in such activities; or

2. Refrain from making available for trading, dealing in or advising on any illegal financial instruments.

B. We understand that we remain subject to other laws, including the Consumer Protection Act, Personal Information Protection Act, etc. We agree to make the self-regulatory principles as additional guidance and abide by them.


Principle 2: Information Transparency

We undertake to provide sufficient, transparent and up to date information in a timely manner in order to enable investors to make investment decisions.  We will provide any necessary information to relevant authorities to meet applicable legal or regulatory requirements. We also undertake to make available any additional information to help investors make better decisions.

  1. We will disclose relevant company information, including but not limited to:
  1. Name, address and contact details of the company;
  2. The experience of responsible persons, directors, general manager and chief executive officer; and
  3. If government approval is required, the company should disclose relevant information.

B. We will provide objective criteria for participation on the exchange to promote fair and just to users. We will provide users with sufficient information to form an accurate understanding of the risks, fees, and costs they incur from trading on the platform.


Principle 3: Prudent Administration

We will exercise the due care of a prudent administrator and meet any expected accountabilities in strengthening system robustness, maintaining personal data security and providing the best services. We will be efficient and effective in meeting our obligations with respect to the services we provide.

A. We will put in place governance structures that are clear and transparent in order to promote the safety and efficiency of the platform, prevent market misconduct, assist the stability of the broader crypto-asset system and support the objectives of relevant stakeholders.

B. We will design our systems in a manner to ensure a high degree of security and operational reliability, and future scalability.

C. We recognize that any rights attached to tokens held on behalf of users belong to the users. Unless receiving approval from users or otherwise required by law, we will not exercise the voting rights (if any) of the users without their approval. We will not withhold user account distributions in the absence of any delay or outstanding platform fees.


Principle 4: Operational Risk Management

We will aim to identify and mitigate any possible sources of risk, both internal and external, through the use of appropriate systems, policies, procedures, and controls.

A. We will separate and safeguard our own and our users’ assets (including holding a sufficiently high proportion of crypto-assets in appropriate cold storage) and minimize the risk of loss and delay in access to assets.

B. We will implement technical methods to monitor and to prevent the risk of money-laundering or terrorist financing.

C. We will implement a real-name authentication mechanism for users if the transactions involve legal currencies.

D. To reduce the risk of fraud, we will implement multi-factor authentication for the withdrawal of digital assets from the trading platforms and other transactions above certain thresholds.

E. In the event of a wide-scale or major disruption, we will aim to timely recover the operations and fulfill trading platform obligations through business continuity management.


Principle 5: Market, Liquidity and Credit Risk Management

We will effectively measure, monitor and manage market, liquidity and counterparty risks. if any

A. We will hold sufficient liquid assets to cover potential general business losses so that we can continue operations and services if such losses occur.

B. If we extend leverage to our users, we will effectively measure, monitor, and manage credit risks, such as by accepting only high quality, liquid collateral and by setting appropriate conservative valuation discounts and concentration limits.

C. We will not engage in wanton destruction of competitors’ reputations or interests or engage in any other type of unfair competition. We will refrain from engaging in behaviors that mislead, falsify, defraud, or cause distrust among other market participants.

  Last Friday (09/21), the Taiwan FinTech Association's "Blockchain and Cryptographic Self-Regulatory Organization” announced in a news conference at the Taiwan Legislative Yuan the “Exchange Code of Conduct” which was jointly drafted and signed by 15 crypto-exchanges. Yesterday, MaiCoin announced business model changes in strengthening their KYC/AML practice and ended a legendary services of buying cryptocurrencies at the HiLife Convenient Stores in Taiwan. MaiCoin has actively coordinated with the government to provide better risk control measures to enhance the security of the platform.

Maicoin's Effort in Accordance with the AML policies & the SRO's Principles


Taiwan Fintech Association

Exchange Code of Conduct announced


     Emerging technologies such as blockchain and cryptocurrency are developing rapidly, therefore the regulations are difficult to catch up with. In order to cooperate with the government, the Taiwan FinTech Association's "Blockchain and Cryptographic Self-Regulatory Organization” announced in a news conference at the Taiwan Legislative Yuan the “Exchange Code of Conduct” which was jointly drafted and signed by 15 crypto-exchanges.